• 8:00am – 4:00pm Mon. – Fri. | 8:00am – 12noon Sat.
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Rental Customer Service Feedback Form

    Title

    First Name

    Last Name

    Address


    Telephone

    E-mail

    Service Used

    What type of vehicle did you rent?

    Specify

    Were you happy with the selection of vehicles offered by Furness?

    Was your vehicle clean? 0 for dirty to 10 for extremely clean

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    Was your vehicle sufficiently fueled? 0 for insufficiently fueled to 10 for well fueled

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    Was your vehicle in good working condition? 0 from poor working condition to 10 for perfect working condition

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    Was your vehicle delivered on time?

    Was your vehicle collected on time?

    Did you receive your quote and cost information in a timely manner?

    Was our delivery and collection staff courteous and attentive? 0 for discourteous to 10 for very courteous

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    Was our delivery and collection staff knowledgable? 0 for ignorant to 10 for very knowledgable

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    What impressed you the most at Furness Rentals?

    What factors do you consider when selecting a vehicle to rent?

    Do you experience any issues accessing our vehicles or services?

    How likely are you to recommend Furness Rentals to others? 0 for not at all likely and 10 for Extremely Likely

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    How did you hear about Furness Rentals?

    How would you rate the quality of our service and response time? 0 for not at all likely and 10 for Extremely Likely

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